Once again, I'd like to thank you guys for being oh so patient with me at this crazy time in my life. I truly have the best customers ever.
I have been slowly working at getting back on track. Key word here is SLOWLY. I have literally been working at the speed of a snail. I've gotten these terrible migraines (which I have had before) that don't go away at all. I spend much of my days in the dark confinements of my living room. I am able to get little bits of work done, that doesn't require thinking. That is as along as there aren't other triggers causing more pain. 3 young children running around, begging for attention is definitely a major trigger. I've also been over come with nausea and fatigue (hello, I thought I was no longer pregnant, shouldn't this too have passed), which I'm sure is linked to the migraines.
I know you guys don't need to know all of these details. However, I feel so guilty that you all have waited 5-8 weeks for your items. I want you to know that I'm doing everything in my power to get these out to you.
I did post this part in my last update, but wanted to repeat (although no one has emailed me regarding the last post) if you no longer want/need your items or just tired of waiting, please send a kind email requesting a refund, and I'll be happy to comply. knitsbyroma@gmail.com
I can't thank you all enough for the kind words, encouragement, patience, and sweetness behind each of you! Thank you, thank you, thank you!!!
Also, if you are from my etsy page, please add us on facebook... facebook.com/creationsbyroma for more frequent updates.
Friday, March 25, 2011
Monday, March 14, 2011
An explanation
First off thank you so much for being a fan of "Knits by Roma". I'm truly humbled that so many people are interested in my props and hats. Thank you so much for making Knits by Roma what it is today.
Now, on to the purpose of this blog (I wish it wasn't the reason for it, believe me!!). While all of you have been ever so patient with me... as it seems there's always an excuse for my delays in sending out orders, I feel that you, the paying customers, deserve an explanation for the wait for your items. Most of the orders pending are from the "Matt & Lori fire auction" another small portion is from the "HunnyBunny Auction" and the remainder is Etsy orders. You may have noticed that my etsy page is on "vacation mode", although I am far from being on vacation.
On February 22 (while I was at the top of my game, making sure I had your items out in a very timely manner) I discovered I was expecting!! Came as a bit of a surprise but made me over joyed of course! If I didn't find out that day, I would have the following day, like clockwork, my morning sickness began. Constant nausea bottled on top of constant heart burn, combined with non-stop fatigue and my prior to pregnancy migraines(which have increasingly gotten worse). With 3 small children (twin 4 year olds and a 5 year old) it got very difficult to do anything.
We had planned a trip to visit our family over the weekend of March 4-6. It was supposed to be a joyous event. However on March 3, one of our family members passed away, putting a lull on our moods. My heart goes out to my 3 cousins, who lost their father. To add to it, another family member was hospitalized to stop the birth of her too small twins, the same day! This series of events is what stopped the packages that were supposed to go out that weekend. I was fine though, I just KNEW I would be able to ship them out on Monday. Boy was I in for a rude awakening.
On the morning of March 7, I discovered a major pregnancy complication, which prompted lots of pain and a few labs and tests. After that Dr visit, I just knew I was going to lose my baby. This is what prompted me to put all orders on standby. All week I tried so hard to work on the hats... but my mind would wonder and I would end up making a lopsided ear or completely wrong stitch., or I would start having excruciating pain, leaving me in tears. Friday morning, I received the phone call that I both waited for and dreaded. I have been miscarrying all week, just shy of 7 weeks gestational. The process still isn't over and neither is the physical or emotional pain. I have been able to focus and relax enough to work in small intervals of time. So I've been trying to put those finishing touches on those auction items and get them ready for shipping. Many are completed, just waiting for that proper packaging/addressing/etc. There are coupons in every order as well... as an extreme apology. Pending no further complications, I am confident that I will be shipping out these orders on Thursday of this week.
I feel awful that every time I get on a good turn around time, some thing happens. Again PLEASE accept my apologies. If you have placed an order and either no longer need/want the item or you're just tired of the wait, please EMAIL me a kind email requesting a refund. I will be happy to return your payment. knitsbyroma@gmail.com
Thank you again for your kind patronage.
Now, on to the purpose of this blog (I wish it wasn't the reason for it, believe me!!). While all of you have been ever so patient with me... as it seems there's always an excuse for my delays in sending out orders, I feel that you, the paying customers, deserve an explanation for the wait for your items. Most of the orders pending are from the "Matt & Lori fire auction" another small portion is from the "HunnyBunny Auction" and the remainder is Etsy orders. You may have noticed that my etsy page is on "vacation mode", although I am far from being on vacation.
On February 22 (while I was at the top of my game, making sure I had your items out in a very timely manner) I discovered I was expecting!! Came as a bit of a surprise but made me over joyed of course! If I didn't find out that day, I would have the following day, like clockwork, my morning sickness began. Constant nausea bottled on top of constant heart burn, combined with non-stop fatigue and my prior to pregnancy migraines(which have increasingly gotten worse). With 3 small children (twin 4 year olds and a 5 year old) it got very difficult to do anything.
We had planned a trip to visit our family over the weekend of March 4-6. It was supposed to be a joyous event. However on March 3, one of our family members passed away, putting a lull on our moods. My heart goes out to my 3 cousins, who lost their father. To add to it, another family member was hospitalized to stop the birth of her too small twins, the same day! This series of events is what stopped the packages that were supposed to go out that weekend. I was fine though, I just KNEW I would be able to ship them out on Monday. Boy was I in for a rude awakening.
On the morning of March 7, I discovered a major pregnancy complication, which prompted lots of pain and a few labs and tests. After that Dr visit, I just knew I was going to lose my baby. This is what prompted me to put all orders on standby. All week I tried so hard to work on the hats... but my mind would wonder and I would end up making a lopsided ear or completely wrong stitch., or I would start having excruciating pain, leaving me in tears. Friday morning, I received the phone call that I both waited for and dreaded. I have been miscarrying all week, just shy of 7 weeks gestational. The process still isn't over and neither is the physical or emotional pain. I have been able to focus and relax enough to work in small intervals of time. So I've been trying to put those finishing touches on those auction items and get them ready for shipping. Many are completed, just waiting for that proper packaging/addressing/etc. There are coupons in every order as well... as an extreme apology. Pending no further complications, I am confident that I will be shipping out these orders on Thursday of this week.
I feel awful that every time I get on a good turn around time, some thing happens. Again PLEASE accept my apologies. If you have placed an order and either no longer need/want the item or you're just tired of the wait, please EMAIL me a kind email requesting a refund. I will be happy to return your payment. knitsbyroma@gmail.com
Thank you again for your kind patronage.
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